Terms, Privacy and Refund Policy
Welcome to photoshopchef.com
All products and services available at photoshopchef.com are provided by Patrik Horváth, Tatranská Lomnica 297, 05960 Slovakia
License and Copyright
All products by photoshopchef.com are copyright protected. If not stated or agreed otherwise, a license upon a purchase extends to the single, individual purchaser. You may only use purchased products for personal or professional use. If the software is to be used commercially, a license must be purchased for each employee. The license does not extend to companies or partnerships and may not be resold, loaned, and/or gifted to another individual and/or party. You may not share, loan or redistribute/sell or copy any of these files in any way.
Since photoshopchef.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent or downloaded. As a customer you are responsible for understanding this upon purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply. Therefore, we DO honor requests for the refund on the following reasons:
major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Support’s approval. We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements.
product not-as-described: such issues should be reported to our Support within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.
Requests for a refund are accepted at photoshopchef.staging.wpengine.com/support within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund.
We may collect anonymous information, which is not unique to you, such as demographic information, your age and gender, and personally identifiable information you voluntarily provide to us such as your name and email adress.
If you purchase our products and services, we may also collect information such as your name, username, email adress, billing adress or IP adress. This information is used to complete your order, provide customer service and keep you informed and up-to-date on the latest product updates and announcements as well as special offers.
We may share these data with trusted partners to help perform statistical analysis, send you email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from us by following the opt-out link in the communication.
All the information regarding transaction, such as credit card numbers are not managed by photoshopchef.com but by Paypal Inc., or other third party payment processing service. We do not access or store your credit card information.